Let Your Customers Redesign Your Website! |
When you purchase a new item from a Yahoo! Store, you are asked if you'd like to provide feedback on the transaction. About two weeks after the initial purchase, an email from Yahoo! Stores shows up, asking you to provide feedback for the vendor. Whether your experience was good or bad, the opportunity is probably seized more often than not by customers. Of course, I would bet that bad experiences are more likely to be posted than the good ones, but I'd bet the number is still substantial enough to affect the owner's website look and payment processes. Does your website have a feedback form? Do you give your customers an opportunity to tell you how you did? Wouldn't those opinions help you shape your customer satisfaction and support foundations? I think so. Your customer may have a great idea that would compliment your site, or a function that they would have liked (such as saving their information if they order often, so they don't have to fill in purchase forms over and over). You can set up an automatic feedback email during the initial purchase, or you can send the customer a letter asking them to return to your site to provide information. Either way, this information can be valuable in making future visitors into customers! Will Hanke is owner of Lighthouse Technologies, http://www.techlh.com a web design, programming and hosting company. He is also author of several software applications in use by companies across the US.
Build or Buy a CMS?
Creating a content management system either from scratch, or using pre-existing building blocks, may sound like the ultimate way to get the exact solution you require.However, careful analyses often reveals dangerous pitfalls and serious short comings with many custom built content management systems.
Web Designer? You Dont Need No Stinkin Web Designer!
RIVERSIDE, CA August 4, 2004 ?- ?Historically, small business owners have had a limited number of options to choose from when it comes to the development of an on-line presence,? says Pat Spinelli, owner of The Web Site Tutor, a Riverside, California 1. web site design and training firm.
Things to Consider Before Starting a Website
In the time that I have been using the Internet, (since 1996) I have seen a lot of websites. I have seen a lot of good websites and I have seen a lot that were just plain awful.
The Power Is In The Pipes: How To Get Maximum Leverage From Your Website
What is the most important part of your online business?Many people would say: "my website". And that?sunderstandable ? it?s the most visible part of an internetbusiness.
Making Your Websites More Compelling
The Internet is a remarkable publishing medium. With just a little effort, you can make your web pages visually irresistible by playing with color, shapes and text.
Adding Word Rich Content to Your Website
You have permission to publish this article electronically, in print, in your ebook or on your web site, free of charge, as long as the author bylines are included.Adding Word Rich Content to your Website.
Optimal Website Design
Optimal website design is the art of logical navigation.It will offer consistency while providing useful, quality information that is attractive to the eye and easy to understand.
Effective Webdesign
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The Basics
Before starting on how to design a website effectively, how about clearing some basic web design concepts? Designing Effectively
Now that you know what web design and related terms mean, lets get down to the real thing: Designing Effectively How to balance artistic design with practicality and functionality.
What Hosting Companies Dont Tell You, Could Hurt You?
Did you know that hosting companies overcrowd their servers despite all the issues caused by servers running hundreds of accounts? Are you aware of what happens if your website is hosted on a server that?s overcrowded? You?re probably thinking to yourself, ?what do you mean overcrowd their servers?? Overcrowded servers mean big money for your hosting company, but also big problems for your website.Hosting companies are willing to sacrifice the success of your website in order to build their own profit.
How To Write More Powerful Online Text
Although there are significant differences among the various types of online communication, there all have one critical thing in common - they're read off a screen. There are substantial benefits, too, in that while your message is on someone's screen usually it has their undivided attention.
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